News Update Summer 2020

We would like to thank you all for your continued support over the last few months by adapting quickly to the various changes that have had to be made in the way we provide care to you. We would like to invite you to comment on anything that you have found particularly helpful or unhelpful throughout this period in relation to access and any ideas you would like us to include in the future.

Feedback & Complaints

GP Practice Survey 2020 results

Please click on the link below for the results of the National anonymous survey which was completed by 0.75% of our patient population.

GP Practice Survey 2020

Although this data is from a very small sample size, we have read and discussed the outcomes across the practice. We recognise that our telephone system is still causing frustrations but we hope that by utilising new methods of contact such as eConsult and our new website that you have noticed an improvement in access. We strive to review and renew our services in order to be responsive to the feedback we receive from patients and staff.

Don’t forget you can order repeat medication and access test results via the NHS app or Patient Access

NHS App

New Building

As we are sure you are aware, our building is coming to the end of it’s useful life which does present us with some restrictions and challenges.

*** Watch this space for exciting news over the coming months ***

Face coverings

From 8th Aug the number of places that you will be required to wear a face covering is expanding. Please click on the link below for more details including exemptions and instructions on how to make your own.

Please note: We are unable to supply any form of exemption letter

Gov.UK Face Coverings