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Duty Team

Monday to Friday 8.00a.m. – 6.30 p.m.

A team of doctors and nurses from the surgery deal with all urgent problems
that day.

  1. If you consider your condition is clinically urgent, the Reception staff will record information about your symptoms for the Nurse Practitioner.
  2. This information is not meant to be intrusive but helps the Nurse Practitioner to prioritise her calls by clinical need and contact the most urgent patient first.
  3. The Nurse Practitioner will clinically assess your condition and will either provide you with telephone advice on the treatment of your condition or will offer you an appointment to attend the practice to see either herself or the Duty Doctor.

Out of Hours Service Medical advice on non-critical clinical conditions can be
found from the following providers:

Local Pharmacists
Pharmacists are highly qualified clinicians who can advise on non-critical medical conditions.

NHS Direct
If you require general information, or have a query regarding a minor ailment, please ring: NHS Direct on: 0845 4647 NHS Direct is a 24 hour telephone helpline staffed by experienced nurses who can give you telephone advice and medical information.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website